Terms of Service
Last updated: February 17, 2026
1. Acceptance of Terms
By accessing or using Dihadi's services through our mobile application, WhatsApp, Voice, SMS, or any other channel, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
Dihadi is an AI-powered workforce matching platform that connects daily wage workers with contractors. Our services include:
- Hyperlocal job matching based on location, skills, and availability.
- Multi-channel communication via WhatsApp, Voice calls, SMS, and mobile app.
- OTP-based attendance verification at job sites.
- Digital wage tracking and trust scoring.
- Labour management tools for contractors.
3. User Eligibility
You must be at least 18 years of age to use Dihadi. By using our platform, you represent that you are legally eligible to enter into a binding agreement and are not barred from using the services under applicable Indian law.
4. User Responsibilities
4.1 For Workers
- Provide accurate information about your skills, experience, and availability.
- Arrive at job sites on time and complete assigned work diligently.
- Verify attendance through the OTP system provided.
- Maintain professional conduct at all job sites.
4.2 For Contractors
- Provide accurate job descriptions, locations, and wage information.
- Ensure safe and lawful working conditions at all sites.
- Pay agreed wages promptly upon job completion.
- Use the platform's verification system for attendance tracking.
5. Platform Fees
Dihadi may charge platform fees for certain services, including premium features, job posting subscriptions, and AI-powered analytics. All applicable fees will be clearly communicated before any charges are applied.
6. Trust and Reputation System
Dihadi maintains a trust scoring system based on job completion rates, attendance records, punctuality, and user feedback. Scores are calculated objectively and may affect your visibility and priority in job matching. Repeated violations of these terms may result in score reduction or account suspension.
7. Prohibited Activities
You agree not to:
- Provide false or misleading information about your identity, skills, or job requirements.
- Use the platform for any unlawful purpose.
- Circumvent the platform to avoid paying applicable fees.
- Harass, threaten, or discriminate against other users.
- Attempt to manipulate the trust scoring system.
- Share OTP verification codes with unauthorized parties.
8. Limitation of Liability
Dihadi acts as a matching platform and is not an employer or contractor. We are not liable for:
- The quality of work performed by workers.
- Working conditions at contractor sites.
- Disputes between workers and contractors regarding wages or work terms.
- Any loss or damage arising from the use of our platform.
9. Termination
We reserve the right to suspend or terminate your access to Dihadi at our discretion, including for violations of these Terms of Service. You may also discontinue using our services at any time.
10. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Rajasthan, India.
11. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
Email: founders@dihadi.co.in
Phone: +91 79764 88439
12. Changes to Terms
We may modify these Terms of Service at any time. Continued use of the platform after changes are posted constitutes acceptance of the modified terms. We will notify users of material changes through our platform.