1. Introduction

Dihadi ("we", "our", or "us") is committed to protecting the privacy of all users of our platform, including daily wage workers and contractors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services through WhatsApp, Voice, SMS, or our mobile application.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, location, skills, and work preferences provided during registration.
Location Data: Approximate location for hyperlocal job matching within a 10km radius.
Usage Data: Interaction data from WhatsApp, Voice calls, SMS, and app usage to improve our AI matching algorithms.
Work History: Job completion records, attendance data (OTP-verified), and trust/reputation scores.
Payment Information: Wage records and payment details for digital wage tracking.

3. How We Use Your Information

We use the collected information to:

Match workers with relevant job opportunities based on location, skills, and availability.
Facilitate communication between workers and contractors.
Verify attendance and job completion through OTP-based systems.
Calculate and maintain trust and reputation scores.
Process and track wage payments.
Improve our AI-powered matching algorithms.
Send job alerts, confirmations, and platform updates via WhatsApp, SMS, or Voice.

4. Data Sharing

We do not sell your personal data. We may share limited information with:

Contractors/Workers: Relevant profile information necessary for job matching and coordination.
Service Providers: Third-party services (WhatsApp Business API, telecommunications providers) to facilitate communication.
Legal Requirements: When required by applicable Indian law or regulation.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption during transmission and secure storage. However, no method of electronic transmission or storage is 100% secure.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (subject to legal and operational requirements).
Opt out of promotional communications.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Work history and reputation data may be retained longer to maintain the integrity of the trust scoring system.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: founders@dihadi.co.in
Phone: +91 79764 88439

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through our platform or via WhatsApp/SMS.